FAQ
Where are your pick up locations?
We offer multiple pick up locations allowing you the option to have your vehicle waiting for you at the end of the trail or if you prefer to pedal back to town.
We pickup at the Porcupine Rim parking lot on HWY 128 and our in in town pick up location is Rim Cyclery located at:
Rim Cyclery
94 W 100 N, Moab, UT 84532
For the Mag-7 trail system we have three pick up locations available depending on where you want to exit the trail. The three pick up locations are:
Poison Spider Trailhead Parking Lot
Jaycee Campground Parking Lot
Moab Brands Bar M Parking Lot
What time does your shuttle leave?
Shuttle departure times vary on season, temperature, and trail conditions. Please check our ticket page for current departure times.
What is your cancellation policy?
We have a 24 hour cancellation policy.
We understand things happen. That said, our seats are limited. It is your responsibility to cancel your appointment within or prior to 24 hours or you will be charged. No exceptions, we thank you for understanding.
Are E-Bikes allowed?
Currently E-Bikes are not allowed on the trails that we service. This decision is not made by us, rather it’s controlled by the local governing agencies that manage lands in the Moab area. For more information on e-bike friendly trails please click the link below.
Do you offer shuttles to the top of the Whole Enchilada?
At this time we do not offer shuttles to the top of the Whole Enchilada. We are working on getting a permit however we can only shuttle as high as the LPS trail. We also shuttle to Porcupine Rim trail. LPS combined with Porcupine Rim make up the bottom third section of The Whole Enchilada trail system.
Do we tip the driver?
Our driver’s are always appreciative of a tip. If you were satisfied with your experience please feel free to show your appreciation by tipping your driver.
How long is the shuttle ride?
On average shuttle times are generally 45 minutes to an hour. These times can vary depending on trail location weather and road conditions.
How much water should I bring?
The desert is a harsh environment. It can be very warm and is usually extremely dry.
We reccommend that you carry minimum 100 oz. of water per rider, if not more. It is also important to bring food and snacks to help maintain your energy levels. For more information please click on the link below.
Do you supply a map?
We do not supply maps. Maps are available in town at all local bike shops. All proceeds from the maps are given to the Moab trail alliance to help maintain and build new trails. You can also use online apps and download maps to your phone. We suggest always carrying a hard copy of the local map for the trail you are riding.
Will a shuttle be at the end of the trail for us?
We eliminate the need for a pick up at the end of the trail. Hazard County Shuttle departs from the bottom of the trails so your vehicle is awaiting you at the end of your ride.
What if we have a mechanical issues with our bike or an emergency?
You should be equipped with the proper knowledge, tools, maps, first aid, etc. needed for a long day in the Moab backcountry. Hazard County Shuttle does not offer any type of trail rescue services. If an emergency should arise, dial 911.
How is my bike transported?
We have multiple rack systems to accommodate most bikes. Bikes need to be complete (wheels mounted) and should be in good working order prior to boarding.
Do you offer shuttles to other places?
If you would like to go explore other areas of Moab give us a call. We would like to make your trip to Moab most memorable and will do our best to accommodate you.
When riding Mag-7, how do I decide if I want to exit Gemini Bridges Road, Portal, or Poison Spider Mesa trail?
If you want to maintain a more intermediate/advanced ride, exit Gemini Bridges Road and park your vehicle at the Bar M/ Moab Brands area.
Exiting the Poison Spider Mesa trail, will allow you to climb up the Goldbar singletrack and ride the double black diamond Gold Bar Rim trail bypassing the infamous expert level Portal Trail.
If you are an expert rider, you have the option of exiting/ending along the Portal trail, consisting of extreme exposure on the top portion of the trail and large chunky tech moves on the bottom half. It is highly recommended, WHEN IN DOUBT, WALK IT OUT! Live to ride another day.
What is the average time to self shuttle with two vehicles?
The average two-car shuttle roughly takes 2-3 hours; 50 miles of wear and tear on your vehicles and the cost of gas. The road to the top is extremely rough and rowdy.
How long is the shuttle to the lower section of the Whole Enchilada?
Depending on traffic and road conditions, the drive is roughly 45 minutes to 1 hour from the bottom of Porcupine Rim parking lot to the top of the LPS (Lower Porcupine Rim) trailhead.
The drive consists of 10 miles on asphalt and 12 miles on Sand Flats road which is a rough dirt road. The last 4 miles from the water tanks to the cattle guard are quite rowdy.
You can expect a bumpy ride as the road is littered with rocks, dips, uneven ground, and washboards. Riding with Hazard County Shuttle not only saves you time and money, but wear and tear on your vehicle and most importantly "your relationship" should you ask your significant other to shuttle you.
Why would I choose to be picked up in town VS. the trailhead?
We offer in-town pickups at Rim Cyclery bike shop for those of you who do not have the ability to transport your bike to the trailheads.
This is a great option if you are:
-
- Renting a bike and do not have a vehicle or bike rack.
- Sharing your vehicle with your significant other or family member.
- Your rig is already set up and you do not want to move it.
- Some folks prefer to log in extra miles by pedaling back into town.
Why are there multiple departure locations for certain trails?
Hazard County Shuttle is the only shuttle company in Moab that operates in a true shuttle fashion from point to point trails. Translation, we pick you up (pre- ride) from the bottom of the trail and shuttle you to the top, eliminating the 6-12 mile(road) pedal back to town. Your vehicle awaits you at the end of the ride.
Where are your pick up locations?
We offer multiple pick up locations allowing you the option to have your vehicle waiting for you at the end of the trail or if you prefer to pedal back to town.
We pickup at the Porcupine Rim parking lot on HWY 128 and our in in town pick up location is Rim Cyclery located at:
Rim Cyclery
94 W 100 N, Moab, UT 84532
For the Mag-7 trail system we have three pick up locations available depending on where you want to exit the trail. The three pick up locations are:
Poison Spider Trailhead Parking Lot
Jaycee Campground Parking Lot
Moab Brands Bar M Parking Lot
What time does your shuttle leave?
Shuttle departure times vary on season, temperature, and trail conditions. Please check our ticket page for current departure times.
What is your cancellation policy?
We have a 24 hour cancellation policy.
We understand things happen. That said, our seats are limited. It is your responsibility to cancel your appointment within or prior to 24 hours or you will be charged. No exceptions, we thank you for understanding.
Are E-Bikes allowed?
Currently E-Bikes are not allowed on the trails that we service. This decision is not made by us, rather it’s controlled by the local governing agencies that manage lands in the Moab area. For more information on e-bike friendly trails please click the link below.
Do you offer shuttles to the top of the Whole Enchilada?
At this time we do not offer shuttles to the top of the Whole Enchilada. We are working on getting a permit however we can only shuttle as high as the LPS trail. We also shuttle to Porcupine Rim trail. LPS combined with Porcupine Rim make up the bottom third section of The Whole Enchilada trail system.
Do we tip the driver?
Our driver’s are always appreciative of a tip. If you were satisfied with your experience please feel free to show your appreciation by tipping your driver.
How long is the shuttle ride?
On average shuttle times are generally 45 minutes to an hour. These times can vary depending on trail location weather and road conditions.
How much water should I bring?
The desert is a harsh environment. It can be very warm and is usually extremely dry.
We reccommend that you carry minimum 100 oz. of water per rider, if not more. It is also important to bring food and snacks to help maintain your energy levels. For more information please click on the link below.
Do you supply a map?
We do not supply maps. Maps are available in town at all local bike shops. All proceeds from the maps are given to the Moab trail alliance to help maintain and build new trails. You can also use online apps and download maps to your phone. We suggest always carrying a hard copy of the local map for the trail you are riding.
Will a shuttle be at the end of the trail for us?
We eliminate the need for a pick up at the end of the trail. Hazard County Shuttle departs from the bottom of the trails so your vehicle is awaiting you at the end of your ride.
What if we have a mechanical issues with our bike or an emergency?
You should be equipped with the proper knowledge, tools, maps, first aid, etc. needed for a long day in the Moab backcountry. Hazard County Shuttle does not offer any type of trail rescue services. If an emergency should arise, dial 911.
How is my bike transported?
We have multiple rack systems to accommodate most bikes. Bikes need to be complete (wheels mounted) and should be in good working order prior to boarding.
Do you offer shuttles to other places?
If you would like to go explore other areas of Moab give us a call. We would like to make your trip to Moab most memorable and will do our best to accommodate you.
When riding Mag-7, how do I decide if I want to exit Gemini Bridges Road, Portal, or Poison Spider Mesa trail?
If you want to maintain a more intermediate/advanced ride, exit Gemini Bridges Road and park your vehicle at the Bar M/ Moab Brands area.
Exiting the Poison Spider Mesa trail, will allow you to climb up the Goldbar singletrack and ride the double black diamond Gold Bar Rim trail bypassing the infamous expert level Portal Trail.
If you are an expert rider, you have the option of exiting/ending along the Portal trail, consisting of extreme exposure on the top portion of the trail and large chunky tech moves on the bottom half. It is highly recommended, WHEN IN DOUBT, WALK IT OUT! Live to ride another day.
What is the average time to self shuttle with two vehicles?
The average two-car shuttle roughly takes 2-3 hours; 50 miles of wear and tear on your vehicles and the cost of gas. The road to the top is extremely rough and rowdy.
How long is the shuttle to the lower section of the Whole Enchilada?
Depending on traffic and road conditions, the drive is roughly 45 minutes to 1 hour from the bottom of Porcupine Rim parking lot to the top of the LPS (Lower Porcupine Rim) trailhead.
The drive consists of 10 miles on asphalt and 12 miles on Sand Flats road which is a rough dirt road. The last 4 miles from the water tanks to the cattle guard are quite rowdy.
You can expect a bumpy ride as the road is littered with rocks, dips, uneven ground, and washboards. Riding with Hazard County Shuttle not only saves you time and money, but wear and tear on your vehicle and most importantly "your relationship" should you ask your significant other to shuttle you.
Why would I choose to be picked up in town VS. the trailhead?
We offer in-town pickups at Rim Cyclery bike shop for those of you who do not have the ability to transport your bike to the trailheads.
This is a great option if you are:
-
- Renting a bike and do not have a vehicle or bike rack.
- Sharing your vehicle with your significant other or family member.
- Your rig is already set up and you do not want to move it.
- Some folks prefer to log in extra miles by pedaling back into town.
Why are there multiple departure locations for certain trails?
Hazard County Shuttle is the only shuttle company in Moab that operates in a true shuttle fashion from point to point trails. Translation, we pick you up (pre- ride) from the bottom of the trail and shuttle you to the top, eliminating the 6-12 mile(road) pedal back to town. Your vehicle awaits you at the end of the ride.
